2.1. Complete Refund within 24 Hours:

A complete refund will be issued if the cancellation request is made within 24 hours of booking a lab test or doctor appointment. Cancellation requests must be submitted through the website or by contacting Phone Number : +91 94463 33575 our customer support at support@unitedmedicalcentre.in

2.2. Error in Processing:

If there is an error in processing your booking request, resulting in a failure to secure the desired slot for a lab test or doctor appointment, a complete refund will be issued. We are committed to rectifying such errors promptly. You can contact us Phone Number : +91 94463 33575 for further assistance.

3.1. No Refund After 24 Hours:

Refunds will not be issued for cancellations made after 24 hours of booking a lab test or doctor appointment. This is to ensure the fair allocation of slots and resources for all our users.

3.2. User Error:

Refunds will not be granted in cases where the user provides incorrect information leading to booking errors or is unable to attend the scheduled appointment due to personal reasons.

3.3. Non-Availability of Services:

In the rare event that a booked lab test or doctor appointment cannot be fulfilled due to unforeseen circumstances or non-availability of services, we will make reasonable efforts to reschedule. If rescheduling is not possible, a complete refund will be issued.